Answers to frequently asked questions can be found here.
Who Can Stay at IMD Guest House?
We provide temporary lodging to patients of all ages from our hospital partners, organ transplant patients from any Chicago area hospital, and veterans receiving treatment for PTSD through the Road Home Program at Rush. Guests referred from our partner hospitals are never turned away for financial hardship when seeking lodging at IMD Guest House.
We welcome outpatients accompanied by their caregivers, and families and friends of inpatients with a referral from a patient’s medical team, including social worker, receiving care at the following health care centers and organization:
- Gift of Hope Organ & Tissue Donor Network
- John H. Stroger, Jr. Hospital of Cook County
- Rush University Medical Center
- UI Health
- The University of Chicago Medicine
Not included in any of these groups? Please contact us at 312-996-1167 for information about our Pay As You Go Program. Guests staying through the Pay As You Go Program are not qualified for financial assistance.
IMD Guest House is strictly a lodging facility for patients and supportive loved ones. All guests must be able to care for themselves or be accompanied by a caregiver who is fully able to care for them at all times while staying at IMD Guest House.
IMD Guest House is a registered member of the Healthcare Hospitality Network. No medical services are provided. IMD Guest House is not licensed to provide medical services or to monitor individual guests for medical health needs.
How Can I Stay at IMD Guest House?
All guests wishing to stay at IMD Guest House must be referred by a hospital or social worker where you are being treated, and meet all eligibility requirements.
If you are interested in staying at IMD Guest House, please speak to your hospital or social worker; or contact us, and we will provide information to your hospital or social worker.
- Contact your hospital or social worker for a referral; they can help make sure it is a good fit for you
If a suite is available, upon receiving a referral from a hospital or social worker, our staff will confirm your reservation and contact you to make arrangements. If a suite is not available, we will add you to the wait list and contact you or your social worker as soon as a suite becomes available. Unfortunately, we are unable to confirm future suite requests because each guest’s stay is different.
If you have difficulty determining the right medical personnel at a hospital to refer you, please contact our staff who can offer guidance. If you have stayed with us in the past, a referral is still required to request a reservation.
- Our staff will reach out and confirm your referral and discuss availability
Stay is based on medical need and referral from hospital prior to check in. We will do our best to accommodate requests, however sometimes we are unable to accomodate all requests due to limited availabilty. One room is allowed per patient. All suites can sleep up to 4 adults.
Credit or debit card information is taken during the reservation and referral process. All guests must provide credit or debit card information in order to check-in.
How Guests Get Referred
All guests wishing to stay at IMD Guest House must be referred by a hospital, or a hospital associated certified social worker and meet all eligibility requirements. Please follow the steps listed above.
If you are interested in staying at IMD Guest House, please ask your hospital or social worker to contact us at 312-996-1167, and we will send the required paperwork to your hospital or social worker.
Contact our office at 312-996-1167. We are happy to answer your questions or arrange a tour.
Please call ahead to schedule a tour to ensure availability. Tours are conducted based upon availability.
Please Note- referrals are not monitored or accepted through this form. Guests wishing to stay with us must contact their hospital or social worker who can request a referral.